Notice on response timelines for online public inquiries
Published on: Mar 25, 2026 11:15 AM
The public assistance desk responds to most online inquiries within one to two business days, excluding weekends and declared holidays.
Online inquiries submitted through the public contact channel are reviewed during office hours. Most requests receive an initial response within one to two business days.
For urgent schedule clarifications, residents are encouraged to include the program or activity title in the subject line so the inquiry can be routed correctly.
For urgent schedule clarifications, residents are encouraged to include the program or activity title in the subject line so the inquiry can be routed correctly.